Most ROAMR installations are completed within the same week you sign up, typically within 3-5 business days. Our local team schedules installations quickly and works efficiently to get you connected. Unlike larger providers with weeks-long wait times, we prioritize fast service for our rural customers.

ROAMR offers three residential speed tiers: Essentials (100+ Mbps) for $45/month, Family (200+ Mbps) for $75/month, and Elite (300+ Mbps) for $95/month. All plans include unlimited data with no throttling or data caps. Business customers can get custom solutions with higher speeds and dedicated connections.

No! ROAMR offers month-to-month service with no long-term contracts. We believe in earning your business every month through excellent service and support, not locking you into lengthy agreements. You can cancel anytime without penalties or early termination fees.

Professional installation includes all necessary equipment: outdoor antenna or fiber connection (depending on your location), wireless router, cabling, and professional setup. Our technicians will install the equipment, configure your network, test the connection, and ensure everything is working properly before they leave.

No data caps, no throttling, ever. Use as much internet as you need without worrying about overage charges or slowed speeds. Stream 4K video, work from home, game online, and browse without limits. Your advertised speed is what you get, all day, every day.

If you're not satisfied with ROAMR service within the first 30 days, we'll refund your money and remove the equipment at no charge. We're confident you'll love our service, but we want you to try it risk-free. Simply contact us within 30 days of installation to request a refund.

You can pay through the ROAMR customer portal at portal.roamr.io using a credit card, debit card, or bank account. We offer autopay for automatic monthly payments. You can also call our support team at 888-727-6267 to make a payment over the phone or update your payment method.

Yes! You can change your plan anytime with no penalties. Simply contact our support team and we'll process the change, typically effective the next billing cycle. Whether your needs increase or decrease, we're flexible and happy to adjust your service level accordingly.

Fixed wireless uses radio signals to deliver internet from our towers to an antenna at your location, perfect for remote rural areas. Fiber uses fiber-optic cables for ultra-fast speeds where available. ROAMR's hybrid network uses both technologies, selecting the best option for your specific location to ensure optimal performance.

ROAMR offers 24/7 technical support via phone at 888-727-6267 and email at support@roamr.io. Our local support team knows the area and can quickly diagnose and resolve issues. Most problems can be solved remotely, but we'll schedule a technician visit if needed at no extra charge during your service period.

Yes! ROAMR offers business-class internet with dedicated connections, auto failover for continuity, priority support, custom bandwidth options, service level agreements, and static IP addresses. Business plans are customized based on your specific needs. Contact us for a business quote and consultation.

Yes, you can use your own router if you prefer. ROAMR provides a wireless router as part of the installation, but advanced users are welcome to connect their own equipment. Our technicians can help with basic setup, though custom router configurations are the customer's responsibility.

ROAMR offers WiFi range extenders and mesh networking solutions for larger homes or difficult layouts. These are available for a small monthly fee. Our technicians can assess your home during installation and recommend the best setup for complete coverage throughout your property.

Yes! ROAMR offers VoIP (Voice over IP) phone service that works over your internet connection. Plans start at $25/month and include unlimited local and long distance calling, voicemail, caller ID, call waiting, and more. You can keep your existing phone number or get a new one.

Absolutely! ROAMR's reliable internet is perfect for security cameras, smart home devices, agricultural monitoring, and IoT applications. We offer outdoor access points for extended property coverage and can provide static IP addresses for remote access to your devices and systems.

ROAMR's network is designed for reliability in all weather conditions. Fixed wireless connections use frequencies that perform well in rain and storms. Our fiber connections are completely weather-proof. While extreme weather can occasionally affect any internet service, ROAMR's infrastructure is built to maintain connectivity even in challenging conditions.

You can check availability by visiting our Coverage page, calling us at 888-727-6267, or using the contact form on our website. Provide your address and we'll quickly determine if ROAMR service is available and which connection type (fiber or fixed wireless) works best for your location.

All ROAMR-provided equipment (router, outdoor antenna or fiber equipment) remains the property of ROAMR and must be returned if you cancel service. We'll schedule a pickup or provide return instructions. Equipment not returned within 30 days may result in replacement charges. During the 30-day guarantee period, all equipment is removed at no charge.

ROAMR occasionally offers promotions for new customers, multi-service bundles (internet + voice), and referral rewards. Check our website or contact us to learn about current offers. We also provide special pricing for businesses and organizations that need multiple connections or dedicated services.